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양질의 제품 보장

품질, 환경 및 제품 폐기 정책

ACOEM AB의 레이저 정렬 제품, 서비스 및 작업 방법은 효율성이 특징입니다.
이를 달성하는 한 가지 방법은 회사 프로세스를 체계적으로 측정 및 분석하고 지속적으로 개선하기 위해 효율적인 방식으로 조직을 운영하는 것입니다.

품질 정책

ACOEM AB의 제품, 서비스 및 업무 관행은 효율성과 조직 운영 방식에서 고객 서비스에 이르기까지 우리가 수행하는 모든 작업에서 최고 품질을 특징으로합니다. 우리는 솔직히 "충분히 좋은"것이 시작점이라고 믿습니다. ACOEM AB는 재단으로서 ISO 9001 : 2015에 따라 인증 된 품질 보증 시스템을 구현했습니다.

ACOEM AB는 주변 환경에 대한 윤리적, 법적, 상업적 및 공공의 기대를 충족 시키거나 초과하는 방식으로 비즈니스를 운영합니다.

ACOEM AB는 모든 직원의 신체적, 정신적, 사회적 복지에 관심을 갖는 비즈니스 문화를 조성함으로써 건강하고 동기 부여되는 근무 환경을 보장하기 위해 노력합니다.

ACOEM AB에는 조직, 사람 및 지도자에 대한 기대가 있습니다. 우리는 정의 된 기대치와 조직으로서의 행동, 제공 및 개발 방식에 대한 공통된 약속을 바탕으로 비즈니스와 모든 직원 간의 관계를 설정하고 개발합니다.

 우리는 직원들의 참여를 보장함으로써 조직 내에서 민주주의를 촉진하기 위해 노력합니다.

ACOEM AB는 연령, 성별 및 국적의 다양성을 약속합니다. 무엇보다 리더십 품질이 비즈니스의 성공 또는 실패를 결정합니다. 이러한 이유로 ACOEM AB는 리더의 성과 개발에 지속적으로 투자합니다.

 

환경 정책

환경에 대한 관심과 우리의 천연 자원이 제한되어 있고 책임감있게 사용해야한다는 지식은 ACOEM AB에있어 항상 매우 중요했습니다.

ACOEM AB's products and services have a positive impact on the environment and we work continuously to design, develop, produce and distribute them in a way that minimises their negative impact on the environment.

To guide us in this work, we at ACOEM AB are certified according to the environmental management standard ISO 14001:2015.

In all its operations, ACOEM AB strives to minimise its negative environmental impact. In all aspects of our business we follow the relevant legislation, regulations and other environmental demands that the organisation is affected by. To help us achieve this we continuously improve our environmental performance by setting environmental targets, starting action plans and carrying out necessary improvements as identified by internal or external evaluations.

 Environment declaration of FIXTURLASER products older than 10 years

 Environment declaration of FIXTURLASER products

 Certificates

We work together with DNV that also issues our certificates.

  Management System Certificate (ISO, Atex & IP65) - English version

ACOEM AB is also a certified supplier of EX-classified alignment systems. For more information, see the certificat: Product quality assurance notification - Equipment or Protected System Intended for use in Potentially explosive atmospheres.

 

Product Obsolescence policy

ACOEM AB is the manufacturer of FIXTURLASER branded products and those who purchase FIXTURLASER products have a right to understand the policy determining support, repair and ultimate obsolescence of those products. This policy outlines ACOEM's methods for handling products as they are withdrawn from the active sales market. ACOEM AB makes every attempt in good faith to surpass the guidelines listed here, but it must be made clear that technological progress may at times limit the practicability of providing expedient service and support for products that have long since been removed from the market.

Scope

 ACOEM's policy regarding product availability, repair service and support is outlined below. This explanation is intended to give FIXTURLASER customers a clear overview as an aid to their future planning in terms of acquisition, training and servicing.

Product Availability

True technological progress must translate into new products that deliver improved functionality while reducing the costs of acquisition, training and user effort. Since by the same virtue, the older products they replace become economically or logistically unfeasible to produce or service, these older products must be withdrawn from the range of available service at some point as their components and technologies become increasingly unavailable. In order to deal with this phenomenon in the most orderly possible fashion, ACOEM AB has established the following set procedures that determine the discontinuance of products, spare parts, and product accessories from the market.

1. REMOVE FROM SALE:

Three months before the Remove From Sale date arrives, the product is phased out of future production planning so that only those units currently planned, manufactured and in finished stock will be available to fill all remaining new orders. The sales organization is therefore informed of Limited Availability for the product so that delivery time and stock status can be checked before additional new orders are confirmed.

2. STOP SALE:

The product is officially removed from the market on or after the announced Remove From Sale date when a Stop Sale notice is distributed throughout the sales organization. Once this notice has been circulated, no further orders can be accepted, and it becomes the responsibility of the sales staff to ensure that no customers are disappointed by product unavailability once the ‘Stop Sale’ information has been issued.

Repair of Products After Stop Sale

Following the Stop Sale date, ACOEM AB will maintain sufficient parts inventory to enable repair of all products removed from sale for a duration of 5 years. Only the most recent hardware version can be repaired, which can require that the customer first grant approval for updating the product to the latest version so that repair can be performed. ACOEM AB will make every attempt to perform a repair at reasonable cost whenever the product has considerable useful life remaining. Still, in some cases the repair expense may clearly outweigh the usefulness of the repaired product, so that economic justification is no longer possible. However, the user must recognize that costs for repairs may become excessive, and most likely could not be justified by the user. Moreover, when costly design changes would be required which would jeopardize the official approval of a product (for example, intrinsic safety certification), ACOEM AB cannot assume responsibility for the consequences of such changes and reserves the right to refuse to repair in such cases.

Product support following Stop Sale

For two years following the Stop Sale date, ACOEM AB provides regular training and customer support for the product. While specialized training can be negotiated for older products thereafter, the expense and lead time required to do so may render this an impractical alternative.

Version support

As soon as a Stop Sale notice has been circulated for a product, only the latest hardware version will be accepted for repair. In that case, as noted above, any outdated hardware must be updated to the latest version in order to allow repair. Only the most recent software version will be eligible for support under the terms of service and support agreements, and the customer must order a software update to the latest version in order to receive software support.

 

limited LIFETIME WarrAnty

FIXTURLASER 제품은 평생 보증이 제한됩니다. 자세한 내용은 지역 판매점에 문의하십시오!

 

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